At DigiBookie, we strive to provide high-quality digital access to educational materials. Due to the nature of digital content, we have the following refund policy:
1. General Refund Policy
We can provide refunds for your purchase within 5 days from the purchase date. It can be issued only if valid reason is provided. Access to the content on our website will be revoked, after refund request. Note that:
- We do not offer refunds for accidental purchases, change of mind, etc.
- Please verify all details before completing a transaction.
2. Other cases
A refund may also be considered under exceptional cases, such as:
- Duplicate payments made in error
- You are unable to access the content due to a verified technical fault on our end
In such cases, please contact us within 5 days of purchase with proof of the issue. Requests submitted after this window may not be eligible.
3. How to Request a Refund
To request a refund (if eligible), please email us at support@digibookie.tech with:
- Your name and email
- Date of purchase
- Reason for your request
- Screenshot or proof of payment
We will review your request and respond within 5–7 business days.
4. Contact
If you have questions about this policy, contact:
Email:support@digibookie.tech
Website:https://digibookie.tech
LAST UPDATED:
JUNE 2025, By ADMIN